Privacy Policy
Privacy Policy
Knottcho Holler Adventures (Knottch Holler Adventures LLC) 849 Ropeworks Branch Rd, Pinetop, KY 41843
(832) 853-1998
Effective Date: April 1, 2026
1. Introduction
At Knottcho Holler Adventures, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect the personal information you share with us when you visit our website, make a reservation, or interact with us in any way. By using our services, you agree to the practices described in this policy.
2. Information We Collect
We may collect the following types of personal information:
- Contact Information: Name, email address, phone number, and mailing address
- Reservation Details: Accommodation preferences, arrival and departure dates, number of guests, and special requests
- Payment Information: Credit or debit card details processed securely through our payment provider (we do not store full card numbers)
- Device & Usage Data: IP address, browser type, pages visited, and time spent on our website
- Communications: Any messages, inquiries, or feedback you send us directly
3. How We Use Your Information
We use the information we collect to:
- Process and manage your reservations and payments
- Communicate with you about your booking, upcoming stays, or inquiries
- Send promotional emails or special offers (only with your consent)
- Improve our website, services, and guest experience
- Comply with legal obligations and resolve disputes
4. How We Share Your Information
We do not sell or rent your personal information to third parties. We may share your data only in the following circumstances:
- Service Providers: Trusted third-party vendors who assist with payment processing, email communications, or website operations — bound by confidentiality agreements
- Legal Requirements: When required by law, court order, or government authority
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction
5. Cookies & Tracking
Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. You may adjust your browser settings to decline cookies, though some features of our site may not function properly as a result.
6. Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request corrections to inaccurate or incomplete data
- Request deletion of your personal data, subject to legal obligations
- Opt out of marketing communications at any time by contacting us or clicking “unsubscribe” in any email
8. Children’s Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will promptly delete it.
9. Third-Party Links
Our website may contain links to third-party sites (such as social media platforms or partner services). We are not responsible for the privacy practices of those sites and encourage you to review their policies independently.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. Continued use of our services after changes are posted constitutes your acceptance of the updated policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please reach out:
- 📞 (832) 853-1998
- 📍 849 Ropeworks Branch Rd, Pinetop, KY 41843
Where will your journey take you?
Jump into the wild and leave the daily grind behind.
Stays
- Cabin Sites
- Tent Sites
- RV Sites - ***Coming Soon***
Address
849 Ropeworks Branch Rd Pinetop KY 41843
Phone
(832) 853-1998
Experiences
- Hiking
- Mountain Biking
- Lake Boat Tour
- Disk Golfing - *** Coming Soon***
- Cut Christmas Trees
©Copyright Developed by Knottcho Holler Adventures LLC.